Refund & Cancellation Policy

You can cancel at any time from the pricing page of the Service — no email required. Cancel at least 48 hours before the end of your current billing period to be sure the next charge does not go through. After cancelling, your Pro access continues until the end of the period you have already paid for, and nothing further is charged.

Because the Pro plan is a digital service delivered immediately, subscription periods that have already been used are generally not refundable, except in the cases below. Where the law of your country gives you a stronger right, that right applies and is not limited by this policy.

• First-time subscriber guarantee — if you are a new subscriber, you can request a full refund within 7 days of your first charge.
• Duplicate or erroneous charge — a full refund of any amount charged in error or twice.
• Extended outage — a refund or an extension of your paid period for a verified outage in our control lasting 72 hours or more.
• Statutory rights — if you are a consumer in the EU, UK, or a similar jurisdiction, your mandatory withdrawal or refund rights are preserved. In particular, EU/UK consumers normally have 14 days to withdraw; for digital content this right can end once you begin to download or use it.

Use the "Request refund" control on the pricing page of the Service, or email [email protected] from your account address with your order identifier and what went wrong. Waffo Pancake reviews and executes the refund; once approved, it is typically returned to your original payment method within the timeframe the Waffo Pancake buyer terms state, and you may also be able to raise it through the Waffo Pancake customer portal.

If you think a charge is wrong, please contact us first — it is almost always faster to resolve with us than through your bank. A payment dispute raised with your bank may suspend access while it is investigated.

For any billing or refund question, email [email protected].